Support — LLM Context & Usage Meter
Support contact: valaritas.software@protonmail.com
When contacting support, include the Extension version, browser version, provider name, and a description of the problem. Do not send conversation text, passwords, cookies, payment-card details, or other sensitive content.
Common first steps:
- Reload the extension from the current release package.
- Refresh the provider chat page.
- Confirm that local tracking consent was granted.
- Check the model confidence and whether the provider is marked Experimental.
- For payment issues, use ExtensionPay’s subscription page and include only the relevant payment reference.